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Visa

Kiva City Initiative Extends Microloans to U.S. Small Businesses

6/29/11 at 5:00 PM

Kiva.org and Visa launched a new partnership to bring microloans to U.S. small businesses in areas most affected by the economic downturn, such as Detroit. Continue Reading

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AFP/Getty Images

Interested in Exporting? New Free Tool From the SBA Offers Help

6/10/11 at 11:00 AM

SBA Administrator Karen Mills says the new Export Business Planner will help small businesses create more jobs through exporting. Continue Reading

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Getty Images

Summit Focuses on High-Growth Women Businesses Worldwide

6/09/11 at 11:30 AM

Keynote speakers Cherie Blair and Baroness Wilcox kick off the two-day "We Own It" Summit in London, addressing challenges women face when running fast-growth businesses. Continue Reading

Corbis
Corbis

Consumers Reveal Their Top Customer-Service Gripes

6/08/11 at 2:00 PM

A new survey reveals that 64 percent of shoppers have left a store in the past year due to poor customer service. What's the one factor that bugs them the most? Continue Reading

AP
AP

Prepared for the Worst? Small Businesses Get Help With Disaster Planning

6/07/11 at 12:30 PM

Nearly two-thirds of small businesses don't have an emergency plan in place. A new PSA campaign seeks to combat that. Continue Reading

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Getty Images

Small Business Starting to Spend More on Travel Again

6/03/11 at 10:00 AM

After scaling back during the recession, four out of 10 employees at small and midsize businesses expect to spend more on travel this year. Continue Reading

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Getty Images

Most Small Businesses Displeased with Federal Economic Policies

6/02/11 at 10:00 AM

More than 75 percent of survey respondents say they are "not very satisfied" or "not at all satisfied" with current federal economic policies. Continue Reading

AP
AP

What's the Friendliest Country for Entrepreneurs?

5/31/11 at 10:00 AM

The United States placed second in a global survey about entrepreneurial cultures. So which nation came out on top? Continue Reading

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Getty Images

High Rate of Self-Employment Among Veterans

5/27/11 at 11:00 AM

Military veterans are 45 percent more likely to be self-employed than those with no active-duty military experience, according to a new survey. Continue Reading

AFP/Getty Images
AFP/Getty Images

Do Sustainability Efforts Pay Off for Businesses?

5/25/11 at 6:00 PM

Almost three-quarters of business leaders say the benefits of their sustainability initiatives have exceeded their expectations, according to a new survey. Continue Reading

Getty
Getty

100 Best Small-Business Podcasts for 2011

5/24/11 at 10:00 AM

Small Business Trends Radio's annual list breaks down the top podcasts for business owners into 10 categories. Continue Reading

AFP/Getty Images
AFP/Getty Images

Hiring Picks Up At Family Businesses

5/23/11 at 2:00 PM

More than half of family businesses report plans to hire additional employees in the next 12 months, according to a new survey. Continue Reading

AFP/Getty Images
AFP/Getty Images

Kindle's E-Book Sales Officially Surpass Print Books

5/20/11 at 12:30 PM

The $1 billion e-book industry is growing at its fastest rate in 10 years -- good news for small-business book publishers, authors and readers. Continue Reading

AP
AP

Startups Not Creating the Majority of Private Sector Jobs

5/19/11 at 1:00 PM

New Census statistics show only 2 percent of private sector employees were at businesses less than 1 year old, while almost 56 percent worked at companies that were at least 26 years old. Continue Reading

AFP/Getty Images
AFP/Getty Images

Intuit to Award $1 Million in Small-Business Grants

5/18/11 at 1:00 PM

Intuit announced it will invest another $1 million in its Love a Local Business campaign, which provides $25,000 in hiring grants to local small businesses based on online nominations and votes from fans. Continue Reading

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    "Today's businesses need to recognize that customer loyalty goes a long way. Re-evaluate your approach to customer service. If you are ...
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    "People love seeing who is behind the company and they love hearing what you have to say -- not necessarily selling but giving tips on what ...
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    "Small businesses leaders should always devote time and effort to involving themselves in their local communities. Whether you're in a large ...
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    "You need to recognize talent and reward your key executives within your company. One of the key strategies to maintaining top talent is to ...
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