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Small Business Wire

Customize Your Customer Service

8/08/11 at 6:00 AM

Today’s businesses need to recognize that customer loyalty goes a long way. Re-evaluate your approach to customer service. If you are restaurant, take the time and effort to provide meals based on dietary needs or allergies. If you are a service facility, have a nice waiting room with a working television and coffee or water. Use social media to provide specials to loyal customers to keep them coming back. Make customers feel like a member of the family. This truly benefits all types of businesses. Continue Reading

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Vlog, Vlog, Vlog!

By Tip of the Day

8/05/11 at 6:00 AM

People love seeing who is behind the company and they love hearing what you have to say -- not necessarily selling but giving tips on what works best for you and your business. For example, we are in the diabetes community and we offer 'diabetes tidbits,' short videos that give tips on what has helped us in raising a child with diabetes. Continue Reading

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Get Involved In Your Community

By Tip of the Day

8/04/11 at 6:00 AM

Small businesses leaders should always devote time and effort to involving themselves in their local communities. Whether you’re in a large city or a small rural town, always remember that doing good business is not just about selling your product, it’s interacting with potential customers. Playing a role in your community can really help sell your product. People are naturally hesitant about new businesses settling in their community – some may even feel threatened by the business you offer. By sponsoring local events or participating in local street fairs and parades, you demonstrate your effort to be 'one of them'. From there, you open up a world of opportunities for people to feel comfortable around you and want to do business with you. Continue Reading

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Reward Talent

By Tip of the Day

8/03/11 at 6:00 AM

You need to recognize talent and reward your key executives within your company. One of the key strategies to maintaining top talent is to provide positive recognition and rewards for one’s achievement. Enlist efforts to make employees feel important and appreciated, which can increase employees loyalty to the company. Continue Reading

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NBC

Should Bosses Crack Down on Office Romances?

By Rod Kurtz

8/02/11 at 6:30 PM

The majority of people admit to dating a co-worker at some point. But are these cubicle courtships a inevitable reality of office life or a recipe for disaster? We asked our Board of Directors to play Cupid. Continue Reading

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Tip of the Day

August 8 2011

"Today's businesses need to recognize that customer loyalty goes a long way. Re-evaluate your approach to customer service. If you are ...
Continue Reading

August 5 2011

"People love seeing who is behind the company and they love hearing what you have to say -- not necessarily selling but giving tips on what ...
Continue Reading

August 4 2011

"Small businesses leaders should always devote time and effort to involving themselves in their local communities. Whether you're in a large ...
Continue Reading

August 3 2011

"You need to recognize talent and reward your key executives within your company. One of the key strategies to maintaining top talent is to ...
Continue Reading