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Yelp

Managing Online Customer Feedback: 5 Things You Need to Know

6/24/11 at 2:00 PM

Getting slammed on Twitter, Yelp or even your own website? How to use online customer feedback -- good or bad -- to help benefit your business. Continue Reading

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Getty Images

Cleaning Up Your Online Image: 5 Things You Need To Know

By Geoff Williams

1/12/11 at 6:00 PM

Don't let careless Facebook posts, errant tweets or bad customer reviews come back to haunt you. How to clean up your online image. Continue Reading

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The Associated Press

Yelp: 5 Things You Need to Know

By Julia L. Rogers

7/29/10 at 10:00 PM

With millions of users, Yelp has become one of the most influential customer-rating tools out there. How to get your business listed -- and keep the reviews positive. Continue Reading

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Tip of the Day

August 8 2011

"Today's businesses need to recognize that customer loyalty goes a long way. Re-evaluate your approach to customer service. If you are ...
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August 5 2011

"People love seeing who is behind the company and they love hearing what you have to say -- not necessarily selling but giving tips on what ...
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August 4 2011

"Small businesses leaders should always devote time and effort to involving themselves in their local communities. Whether you're in a large ...
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August 3 2011

"You need to recognize talent and reward your key executives within your company. One of the key strategies to maintaining top talent is to ...
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