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Survey Says: Could Your Business Suffer an Anthony Weiner Moment?

7/12/11 at 5:00 PM

A new survey reveals that the vast majority of businesses do not have formal policies regarding social-media activity. Continue Reading

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Getty

Managing Online Customer Feedback: 5 Things You Need to Know

6/24/11 at 2:00 PM

Getting slammed on Twitter, Yelp or even your own website? How to use online customer feedback -- good or bad -- to help benefit your business. Continue Reading

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Survey Says: That E-Mail Just Cost You $10,000

6/21/11 at 2:30 PM

The growing number of digital distractions are having a big affect on workplace productivity, according to a new study. Continue Reading

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In Silicon Valley, It's Game On

4/19/11 at 4:00 PM

Some are calling it a new California Gold Rush, as Silicon Valley venture capital increased 76 percent to $7 billion in the first quarter of 2011. Continue Reading

AOL
AOL

27 Million and Counting: Frank Speiser, SocialFlow

4/06/11 at 6:00 PM

Meet Frank Speiser, the co-founder of SocialFlow, a New York-based service that helps companies increase their engagement on Twitter, Facebook and other social media. Continue Reading

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Survey Says: Americans Would Rather Go Broke Than Go Gray

3/21/11 at 7:00 PM

Consumers are starting to spend on "small luxuries" again -- and a new survey shows where they are spending their cold hard cash. Continue Reading

Steve Strauss
Steve Strauss

How to Use Social Media to Find New Business

1/27/11 at 7:00 PM

Not a social-media expert? No worries. The search functions on Facebook, Twitter and LinkedIn can be a quick and easy way to generate new leads. Continue Reading

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Cleaning Up Your Online Image: 5 Things You Need To Know

1/12/11 at 6:00 PM

Don't let careless Facebook posts, errant tweets or bad customer reviews come back to haunt you. How to clean up your online image. Continue Reading

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Survey Says: Business Owners Expecting a Happy New Year

12/30/10 at 6:00 PM

The vast majority of entrepreneurs expect the economy to hold steady or improve in 2011. Plus, some surprising new findings about Twitter use. Continue Reading

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Survey Says: What Really Gets Online Shoppers to Buy

12/01/10 at 7:30 PM

A majority of business owners say free shipping is their key to sealing the deal. But how many plan to offer the service this holiday season? Continue Reading

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AFP/Getty Images

Survey Says: Is Social Media a Valuable Tool or Total Waste of Time?

11/08/10 at 2:00 PM

More business owners are using Facebook and Twitter to connect with customers -- but plenty remain skeptical about how effective social media marketing really is. Continue Reading

AOL
AOL

Ask Rod, Episode 21: How Do I Attract More Twitter Followers?

11/04/10 at 4:30 PM

Executive Editor Rod Kurtz is back in studio with advice on conquering the Twittersphere and getting your product on store shelves. Do you follow Rod on Twitter? Continue Reading

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AFP/Getty Images

More Small Businesses Marketing Through Social Media

10/23/10 at 2:00 PM

Four in 10 business owners say they now use social media platforms like Facebook, Twitter and LinkedIn as part of their marketing efforts. Continue Reading

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Getty Images

Survey Says: Who Really Runs the Internet?

10/18/10 at 10:00 PM

More Americans than ever are going online for advice about products and services. But a small group of "influencers" are the ones telling them what to do. Continue Reading

AOL
AOL

Expert Take: How Important is Social Media to Your Business?

10/01/10 at 2:00 PM

Essential marketing tool or frivolous time-waster? Entrepreneurs discuss how Facebook, Twitter and other social media help them get their message out. Continue Reading

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    "Today's businesses need to recognize that customer loyalty goes a long way. Re-evaluate your approach to customer service. If you are ...
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  • August 5 2011
    "People love seeing who is behind the company and they love hearing what you have to say -- not necessarily selling but giving tips on what ...
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  • August 4 2011
    "Small businesses leaders should always devote time and effort to involving themselves in their local communities. Whether you're in a large ...
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  • August 3 2011
    "You need to recognize talent and reward your key executives within your company. One of the key strategies to maintaining top talent is to ...
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