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Survey Says: Could Your Business Suffer an Anthony Weiner Moment?

7/12/11 at 5:00 PM

A new survey reveals that the vast majority of businesses do not have formal policies regarding social-media activity. Continue Reading

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Getty

Managing Online Customer Feedback: 5 Things You Need to Know

6/24/11 at 2:00 PM

Getting slammed on Twitter, Yelp or even your own website? How to use online customer feedback -- good or bad -- to help benefit your business. Continue Reading

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Getty Images

Survey Says: That E-Mail Just Cost You $10,000

6/21/11 at 2:30 PM

The growing number of digital distractions are having a big affect on workplace productivity, according to a new study. Continue Reading

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AFP/Getty Images

Are Small Businesses Willing to Invest More in Social Media?

6/01/11 at 10:00 AM

While they're still learning the ropes, nearly 70 percent of small businesses now use social media to help promote their products and services. Continue Reading

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Apple Named World's Most Valuable Brand

5/09/11 at 3:00 PM

Dethroning Google for the first time, Apple saw the value of its brand grow 84 percent to $153.3 billion. Continue Reading

AOL
AOL

27 Million and Counting: Frank Speiser, SocialFlow

4/06/11 at 6:00 PM

Meet Frank Speiser, the co-founder of SocialFlow, a New York-based service that helps companies increase their engagement on Twitter, Facebook and other social media. Continue Reading

AP
AP

AOL Co-Founder Steve Case to Head White House Startup Initiative

1/31/11 at 6:00 PM

Startup Partnership America hopes to bring together the public and private sectors in support of entrepreneurs. Continue Reading

Steve Strauss
Steve Strauss

How to Use Social Media to Find New Business

1/27/11 at 7:00 PM

Not a social-media expert? No worries. The search functions on Facebook, Twitter and LinkedIn can be a quick and easy way to generate new leads. Continue Reading

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Cleaning Up Your Online Image: 5 Things You Need To Know

1/12/11 at 6:00 PM

Don't let careless Facebook posts, errant tweets or bad customer reviews come back to haunt you. How to clean up your online image. Continue Reading

AP
AP

Is Facebook Really Worth $50 Billion?

1/05/11 at 8:00 PM

Facebook may have hundreds of millions of friends, but members of our Board of Directors are split on whether Mark Zuckerberg's social network is really as valuable as Goldman Sachs seems to think. Continue Reading

AP
AP

Facebook's New Mobile App: Can It Help Your Business?

11/08/10 at 11:00 PM

Facebook wants to change the way local businesses and their customers interact. A look at the new-and-improved Facebook mobile app, which includes more location-based features. Continue Reading

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AFP/Getty Images

Survey Says: Is Social Media a Valuable Tool or Total Waste of Time?

11/08/10 at 2:00 PM

More business owners are using Facebook and Twitter to connect with customers -- but plenty remain skeptical about how effective social media marketing really is. Continue Reading

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AFP/Getty Images

More Small Businesses Marketing Through Social Media

10/23/10 at 2:00 PM

Four in 10 business owners say they now use social media platforms like Facebook, Twitter and LinkedIn as part of their marketing efforts. Continue Reading

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Getty Images

Survey Says: Who Really Runs the Internet?

10/18/10 at 10:00 PM

More Americans than ever are going online for advice about products and services. But a small group of "influencers" are the ones telling them what to do. Continue Reading

AOL
AOL

Expert Take: How Important is Social Media to Your Business?

10/01/10 at 2:00 PM

Essential marketing tool or frivolous time-waster? Entrepreneurs discuss how Facebook, Twitter and other social media help them get their message out. Continue Reading

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    "Today's businesses need to recognize that customer loyalty goes a long way. Re-evaluate your approach to customer service. If you are ...
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    "People love seeing who is behind the company and they love hearing what you have to say -- not necessarily selling but giving tips on what ...
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    "Small businesses leaders should always devote time and effort to involving themselves in their local communities. Whether you're in a large ...
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    "You need to recognize talent and reward your key executives within your company. One of the key strategies to maintaining top talent is to ...
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