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Groupon Fail? Site's First Big-Ticket Promotion Attracts Only Four Buyers

In its first push into big retail, Groupon only sold four $199 vouchers for $500 toward the purchase of a car at a Michigan dealership.

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Groupon falls short in its first venture into deals for big-ticket items such as cars.Not everyone's a winner in the Groupon arena. Last week, the online coupon giant launched its first effort to get into big-ticket retail, with a $500 voucher toward a new car sale at a Michigan dealership.

LaFontaine Buick-GMC-Cadillac of Highland, Mich., tried to lure customers by paying $199 for $500 worth toward a vehicle purchase. The four-day-long promotion only attracted four customers, two of which Robert Milner, LaFontaine's general sales manager, sold vehicles to.

Deals offered through Groupon have to sell a minimum number of vouchers in order for the coupons to be valid. In LaFontaine's case, 10 customers needed to make the purchase during the original two-day sale offered July 12-13. The deal was extended after not seeing much traffic, but still only attracted four buyers. Although technically invalid, the dealership honored the vouchers for the two customers who showed up to purchase vehicles.

An Automotive News report proposed several reasons why the deal was a flop as opposed to some of the wildly successful sales on the site. First, customers of daily deal sites are accustomed to hefty discounts, so consumers "may have dismissed $500 off on a $30,000 car as not enough." Also, most deals are offered on products that have a fixed price that consumers can verify. "Consumers were skeptical, thinking the dealership would boost the price to offset the $500 discount," Milner said.

Groupon promotions need to sell well in order for retailers to break even, since the deep discounts they offer significantly cut into their profit margins. The real payoff is if deal customers return to the business for future purchases.

Although the initial offering was unsuccessful, Groupon doesn't plan to give up on the big retail market. Groupon spokesman Chad Nason told Automotive News, "We'll look at what this deal did and tinker with what we can do in the future."

Tags: Google auto deal, Google car deal, LaFontaine Buick-GMC-Cadillac, News

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