Hot on HuffPost Small Business:

 

Overcome Buyer Objections

Did you know that customers only object when they are considering buying from you? Discover which type of objection is holding them up so you can help them resolve it. Are they resistant to change? Do they have a misunderstanding about the value? Do they need someone's input, such as a spouse? Or do they simply need a bit more time to decide? Just as you would with a friend, find out what's bothering them and then make an honorable attempt to help them get beyond it.

Text Size:

A A A
"Did you know that customers only object when they are considering buying from you? Discover which type of objection is holding them up so you can help them resolve it. Are they resistant to change? Do they have a misunderstanding about the value? Do they need someone's input, such as a spouse? Or do they simply need a bit more time to decide? Just as you would with a friend, find out what's bothering them and then make an honorable attempt to help them get beyond it."

Julie Steelman
Sales Strategist, Author
The Effortless Yes
Kailua-Kona, Hawaii
www.EffortlessYes.com
Coming soon
Advertisement

Tip of the Day

  • August 8 2011
    "Today's businesses need to recognize that customer loyalty goes a long way. Re-evaluate your approach to customer service. If you are ...
    Continue Reading
  • August 5 2011
    "People love seeing who is behind the company and they love hearing what you have to say -- not necessarily selling but giving tips on what ...
    Continue Reading
  • August 4 2011
    "Small businesses leaders should always devote time and effort to involving themselves in their local communities. Whether you're in a large ...
    Continue Reading
  • August 3 2011
    "You need to recognize talent and reward your key executives within your company. One of the key strategies to maintaining top talent is to ...
    Continue Reading
View all Tips »

Latest OPEN Forum Insights

Presented by american express

Coming soon
Latest Videos
View all »
Expert Take
View all »