Meet the 10-Year-Old CEO of a $500,000 Family Business
A few years back, Rick and Lauren Altman launched an online retailer that sells decorative zipper pulls, pencil toppers and other products. But when it comes to strategic decisions, they turn to their fifth-grader-turned-CEO daughter, Hannah.
Posted 3/ 18 11 at 8:00 PM | Business Trends, Sales, Leadership, Starting a Business, Home-based Business, Online Business, Consumer Products & Services, Retail
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It almost sounds like the makings of a TV show. With shades of Disney's Hannah Montana or Nickelodeon's True Jackson, Hannah Altman is a fifth-grader by day and a CEO by night.The 10-year-old helps oversee Hannah's Cool World, which has 12,000 registered customers across the globe, having shipped products to countries as far away as Italy, Israel, Norway, Spain, Australia and New Zealand. In 2009, the year it launched, the website sold more than 250,000 pencil toppers, referred to as squishies.
Hannah's Cool World is part of West Bloomfield, Mich.-based IBeOn, the $500,000 company Hannah's parents, Rick and Lauren, started in 2007. The name for their business's website was CoolZips, something then-6-year-old Hannah came up with -- the beginning of her professional life. CoolZips.com sells handmade decorative zipper pulls for duffel bags, jackets, backpacks, stuffed animals and the like.
Lauren had left her job as the executive director of the Michigan chapter of Camp Mak-A-Dream to be a stay-at-home mom, so she had time to work on CoolZips.com. Rick worked as a senior manager for a parking equipment company by day and on CoolZips.com at night. At home, Hannah was there to learn about profit margins and marketing strategies.
But that pattern changed in 2009, when the family went to a restaurant that had a vending machine with pencil toppers. Hannah was transfixed and asked her father for a quarter. Rick suggested it was a waste of money, but Hannah really wanted one, so he gave her a quarter. Best money he ever spent.
Hannah wanted to start a website where she could sell pencil toppers. Not wanting to quash their daughters' entrepreneurial spirit, Rick and Lauren agreed. They developed a hastily made website named Hannah's Cool World and purchased a few Google ads so customers could find it when they typed in "pencil toppers." Then they went on a family vacation. When Rick checked on the site, he saw orders were coming in for the pencil toppers.
The next time they passed a vending machine, Rick dug out some quarters and said to Hannah, "See what interests you."
The orders at CoolZips.com continued on a hot streak, and the pencil toppers and additional toys and gifts from Hannah's Cool World were selling, inspiring Rick to make it his full-time business. In May 2010, Rick quit his full-time job to work with Lauren and Hannah.
"Having a business like this has given us a lot of freedom," Rick says, though in many ways, he's tethered to his office more than his previous one. "We work every day, all hours a day, but it's something we truly enjoy. I always tell people that if you're going to start a business, you have to find something you truly like doing. You don't just pick out flashlights and sell them. You have to find something you love doing. If it's golf, do golf. We genuinely have fun with this. When we get a new squishy or eraser, we love looking at it and playing with it and finding things that we think our customers will like, and I think that's why we've been successful."
Hannah is working hard, but she's hardly missing out on a childhood. In fact, she estimates spending about five hours a week on the family business, working an hour a day after school. Hannah says her main duties are to look online to see if she can learn about any new, hot products she thinks would sell well on the website. She sometimes helps to fill orders or take the lead on a customer service issue.
In any case, it isn't easy being a kid CEO straddling two different worlds. "I don't really talk about it much at school," Hannah says, but unlike Hannah Montana, she doesn't hide her second identity either. "When they come over and hang out, they see the different toys everywhere and what we carry and think that's really cool."
And while it would undoubtedly be even cooler for Hannah to draw a six-figure salary as adult CEOs do, it hasn't exactly worked out that way. "We consciously take money from her company to go toward her education and wedding and Bat Mitzvah and future expenses," Lauren says. "We'll give her money from the business for some big-ticket items, like her guitar, but we're trying to put it in the bank for her, so she'll have it later. That's a tricky thing. When you're 10 and you have your own company, and you're making money, you want it."
Meanwhile, when Rick and Lauren go to a toy trade show like the big ones in New York and Las Vegas, they don't bring Hannah. They'd like to -- but they simply aren't allowed. "I've asked before, explaining Hannah's role, but they're adament," Lauren says, "No kids, period. The way they see it, if they let one in, they'd have to let all of them in. They feel kids would be saying, 'I want this, I want that,' when they're just trying to do business and negotiate."
And so Lauren and Rick never make buying decisions at the shows -- they bring brochures and catalogs back to the CEO of Hannah's Cool World to get her input for what they should purchase. That's something that a humbled Rick learned early on: Let a kid make the buying decision for the kid customers.
Says Rick, "About a year and a half ago, we were looking at these monster pals figurines, and I said, 'I don't like them.' I thought they looked stupid and babyish, but Hannah loved them. So we ended up selling them."
Based on Hannah's tip, they've sold thousands. Kids say the darndest things.
Geoff Williams is a regular contributor to AOL Small Business. He is also the co-author of Living Well with Bad Credit and the author of C.C. Pyle's Amazing Foot Race.

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Comments (Page 4 of 5)
OK, I sat here and read everything printed here. Gregg, you said this is the same piece as was printed last year and put the parents down for having other jobs. Evidently you didn't read it this year. Both parents work for Hannah's company. There is no stealing. I'm sure Hannah searches the Internet for stuff that interests her. That isn't stealing, it's called research and many adults get paid big bucks for doing the identical thing. Mostly I read jealousy and envy, get off your butts and you can do the same thing. Then the lowest of all, racism. Can you tell me where in the story racism was brought out? Why would this be necessary? This is a 10 year old little girl. How would you feel if this was your little girl and some idiot was talking about your baby being on drugs by the time she was 17? Yah, right, you'd love it.... NOT!!!! It's no wonder this country is going down the toilet, all that negativity can only go one way. No one is going to do for you, so stop hating those that take on the risks and succeed! So, does it bring a smile to your lips thinking that the same little girl is probably reading all these comments and what you think of her? Aren't you just so proud of yourselves? It said in the story that she surfs the net. Congrats! You just crushed a little 10 yr old that never did a thing to you! What a pig!
you are SO right abt people hating those that succeed.
On whether or not she is a CEO, when you incorporate, you name your CEO. Therefore, she is the CEO with or without YOUR permission. There is no hard and fast rule that says the CEO is the 'General' for the corporation. Frankly, I never realized that we were at war! I guess someone forgot to send me that memo. I don't know about every state, but in my state there is no age requirement for a CEO, depending upon what type of corporation you are filing. The only other thing I haven't mentioned is the remark about the little girl not looking American? That doesn't even need for me to shine a light on it, you can't see it for all the extrement you have to look through to get there. I don't think we need to give them anymore of our time. Maybe if we ignore them, they will crawl away to other dark and dank spaces like the roaches they are.
I have no qualms about anyone successfully running a home-based busineess, or involving the kids in it. But I do have a question....
Are the products they sell made in America?
I myself, have become more "selective" about the products that I purchase, and have been buying 95% American made to do my part in helping the American economy. People would be surprised how much of what americans buy are from China, or other countries, incuding a lot of the canned goods on grocery shelves! Just sayin'.......
If I had a job like the girl has, at least I would not had to work at the sorry jobs I worked.
HERE'S A KID WHO LIVES UP TO THE NAME "JUNIOR ACHIEVEMENT". I'LL BET HER PARENTS AREN'T WORRIED ABOUT WHERE THE MONEY FOR COLLEGE IS GONNA COME FROM & GOD BLESS 'EM FOR IT...YOU GO, HANNAH !!!!!!!!!!
this is stupid, she didnt do anything amazing, she took ideas that ppl already had and sold them. What is so amazing about that?
"Dawn of Life", GET a life
spammers tring to ride this little girls wave shame on you little creeps
CEO? Give me a break. She has another 8 years before sign can sign a legal contract.
This is the biggest crock of crap. That child did not create a website, acquire vendors, negotiate net pricing and costs, produce anything or manage the shipping. Just because she had the idea and her parents put the company in her name doesn't mean she has any useful business sense. If she does, she's missing out on her childhood anyway.
Where'd she get the startup capital?? Allowance?
10 years old? dang!! at 15 a lot of kids are still sucking their thumbs.
A child anyone would be proud of. Never squash a child's imagination, you never know what it can become. Congrats to the parents.
I'm happy for her! Kids LOVE little "junks" (as my mother called all childhood tchochkes) I see kids in middle school and high school with all sorts of things, from cool pencils and erasers to little kid-type back packs. Very funny to see a big football player with a Cupcake back pack! Remember all the Hello Kitty, Betty Boop, and Smurf stuff we had in the 80s? I hope she succeeds and has fun at the same time. Good for her.
5 hours a week and you call this a CEO? A tad exaggerated I presume. Actually, a joke.
You don't have to read it then!
And just how much of this work has "Hannah" done herself, without the major oversight of her parents? The "cute kid making it big" stuff has already worn thin in the media. I wish AOL would delete this article and put something up of more interest.
I've always wondered about how businesses like this get their start. Where do they get the materials to create the products? For example, if I wanted to sell erasers, where do I buy the materials?
I wonder how she'd feel if she considered that likely many of the products she's selling are made by 10-yr old kids.
This 'little' girl is selling junk that no one really needs. Basically her somewhat affluent parents taught her the most important element of American business - rip off your customers -. This is how America runs ? Oops, runs amok!