Meet the 10-Year-Old CEO of a $500,000 Family Business
A few years back, Rick and Lauren Altman launched an online retailer that sells decorative zipper pulls, pencil toppers and other products. But when it comes to strategic decisions, they turn to their fifth-grader-turned-CEO daughter, Hannah.
Posted 3/ 18 11 at 8:00 PM | Business Trends, Sales, Leadership, Starting a Business, Home-based Business, Online Business, Consumer Products & Services, Retail
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It almost sounds like the makings of a TV show. With shades of Disney's Hannah Montana or Nickelodeon's True Jackson, Hannah Altman is a fifth-grader by day and a CEO by night.The 10-year-old helps oversee Hannah's Cool World, which has 12,000 registered customers across the globe, having shipped products to countries as far away as Italy, Israel, Norway, Spain, Australia and New Zealand. In 2009, the year it launched, the website sold more than 250,000 pencil toppers, referred to as squishies.
Hannah's Cool World is part of West Bloomfield, Mich.-based IBeOn, the $500,000 company Hannah's parents, Rick and Lauren, started in 2007. The name for their business's website was CoolZips, something then-6-year-old Hannah came up with -- the beginning of her professional life. CoolZips.com sells handmade decorative zipper pulls for duffel bags, jackets, backpacks, stuffed animals and the like.
Lauren had left her job as the executive director of the Michigan chapter of Camp Mak-A-Dream to be a stay-at-home mom, so she had time to work on CoolZips.com. Rick worked as a senior manager for a parking equipment company by day and on CoolZips.com at night. At home, Hannah was there to learn about profit margins and marketing strategies.
But that pattern changed in 2009, when the family went to a restaurant that had a vending machine with pencil toppers. Hannah was transfixed and asked her father for a quarter. Rick suggested it was a waste of money, but Hannah really wanted one, so he gave her a quarter. Best money he ever spent.
Hannah wanted to start a website where she could sell pencil toppers. Not wanting to quash their daughters' entrepreneurial spirit, Rick and Lauren agreed. They developed a hastily made website named Hannah's Cool World and purchased a few Google ads so customers could find it when they typed in "pencil toppers." Then they went on a family vacation. When Rick checked on the site, he saw orders were coming in for the pencil toppers.
The next time they passed a vending machine, Rick dug out some quarters and said to Hannah, "See what interests you."
The orders at CoolZips.com continued on a hot streak, and the pencil toppers and additional toys and gifts from Hannah's Cool World were selling, inspiring Rick to make it his full-time business. In May 2010, Rick quit his full-time job to work with Lauren and Hannah.
"Having a business like this has given us a lot of freedom," Rick says, though in many ways, he's tethered to his office more than his previous one. "We work every day, all hours a day, but it's something we truly enjoy. I always tell people that if you're going to start a business, you have to find something you truly like doing. You don't just pick out flashlights and sell them. You have to find something you love doing. If it's golf, do golf. We genuinely have fun with this. When we get a new squishy or eraser, we love looking at it and playing with it and finding things that we think our customers will like, and I think that's why we've been successful."
Hannah is working hard, but she's hardly missing out on a childhood. In fact, she estimates spending about five hours a week on the family business, working an hour a day after school. Hannah says her main duties are to look online to see if she can learn about any new, hot products she thinks would sell well on the website. She sometimes helps to fill orders or take the lead on a customer service issue.
In any case, it isn't easy being a kid CEO straddling two different worlds. "I don't really talk about it much at school," Hannah says, but unlike Hannah Montana, she doesn't hide her second identity either. "When they come over and hang out, they see the different toys everywhere and what we carry and think that's really cool."
And while it would undoubtedly be even cooler for Hannah to draw a six-figure salary as adult CEOs do, it hasn't exactly worked out that way. "We consciously take money from her company to go toward her education and wedding and Bat Mitzvah and future expenses," Lauren says. "We'll give her money from the business for some big-ticket items, like her guitar, but we're trying to put it in the bank for her, so she'll have it later. That's a tricky thing. When you're 10 and you have your own company, and you're making money, you want it."
Meanwhile, when Rick and Lauren go to a toy trade show like the big ones in New York and Las Vegas, they don't bring Hannah. They'd like to -- but they simply aren't allowed. "I've asked before, explaining Hannah's role, but they're adament," Lauren says, "No kids, period. The way they see it, if they let one in, they'd have to let all of them in. They feel kids would be saying, 'I want this, I want that,' when they're just trying to do business and negotiate."
And so Lauren and Rick never make buying decisions at the shows -- they bring brochures and catalogs back to the CEO of Hannah's Cool World to get her input for what they should purchase. That's something that a humbled Rick learned early on: Let a kid make the buying decision for the kid customers.
Says Rick, "About a year and a half ago, we were looking at these monster pals figurines, and I said, 'I don't like them.' I thought they looked stupid and babyish, but Hannah loved them. So we ended up selling them."
Based on Hannah's tip, they've sold thousands. Kids say the darndest things.
Geoff Williams is a regular contributor to AOL Small Business. He is also the co-author of Living Well with Bad Credit and the author of C.C. Pyle's Amazing Foot Race.

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Comments (Page 3 of 5)
How much health insurance does her company offer? Is there 401(k) matching? Retirement plans?
Get a life. prison in the USA is a big business, why do you think there is so many prisioners in the USA. free country, Give me a breake.
@Get real... 99% of those who are in prison have choosen to be their by the crimes they have commited..I guess you have never visited one of these other countries where if you get caught stealing you get your hand cut off or a public flogging. The reason there are so many prisoners is due to the fact we dont have harsh enough punishment for those who commit crimes..ie murderers get to spend the rest of their lives in prison and we the tax payers HAVE to pay for them to get 3 squares a day and better medical care than I can provide for my family.
Kids aren't allowed at a toy show because they would be saying I want this or that. Uh, isn't that the point? To find out what kids want? Another example of adults thinking they know what's best for everyone else.
This comments section is so badly designed, you actually vote for & against the wrong comments. Why is the line dividing the comments a seperation from the comment and it's rating area? I have tried reporting spammers and I fear I have reported good comments in error. You would think proper design wouldn't be such a tough challenge, maybe some 10 yr. olds should take over.
Agreed. It's very confusing.
Congratulations on your Business Career. But take time to be with your
Friends and see the Flowers and Animals and Trees in the Forest.
And if you ever want to learn to do -LIKE- Piano or Guitar--Or any thing . Never stop Practicing--Never stop. Be Active in your Church.
GOOD LUCK & MAY "GOD" BLESS.
LOVE IT!! What an idea can do Great JOB! and Congratulations in your Success.
no no, she's analyzed the various market risks and profit/loss scenarios, and I'm sure she confers with her legal counsel periodically. pretty sure she could ace business school, considering she's a CEO! lol AOL is a joke running ridiculous stories like this. come on!
PLEASE....... She is not legally responsible for anything. She cannot be a "CEO" at 10 ! Come on!!!!!!!!!
Hannah "helps oversee" the business.
Just exacty how much doe she do?
I had to be cynical and I hope I am wrong about this....but I think she may have had the germ of an idea (Let's make bracelets to help save the polar bears...) and the PARENTS ran with it.
$500,000????
She may have a hand in what is cute and what is not.....
But a 10 year old is NOT in control of a half a million dollars.
This is what mommy and daddy are doing.
It is THEIR business.
Thanks AOL, for yet another misleading headline.
it WAS mentioned in the article that the parents put her money in an account for college. And she get some for things she wants or needs. READ the whole article!
I would be more impressed if they sold more American (Made in USA). I do applaud the parents efforts in letting their daughter be involved in their business.
Sunny! Your name is a little misleading. Some people like to rain on other people's parades. Ten year old kids are pretty smart in today's world, at least the ones who take the time to study and have good parenting to guide them. Of course her parents are in control of investing and putting the money in the bank and at the same time her parents are teaching Hannah about the business that Hannah came up with. This is a family business venture whose idea came from a 10 year old. Let's heap on praises not make little of Hannah's idea that has become a great success. There are probably thousands of other stories just like this and I'm happy for all of them.
As usual, another young person learning to steal other's people ideas to make money from. Shame on her parents.
this is yet another re-run puff piece by AOL. Ran the same story a year ago. So it bears me repeating what i said before. Why is somone getting this media when all they did was steal the idea from a vending machine? they create nothing- just buy it from the same vending machine sources. She is NOT a "CEO" but a child and if the "company' was doing so well why do both parents work who actually run the alleged business. This story is an insult to AOL memebers
A child of five would understand this. Send someone to fetch a child of five."
- Groucho Marx
We believe in children running businesses,being empowered and having great self esteem . The Westchester Fashion Academy for Children teaches children ages 6-17 how to design clothes! Our designers are fabulose!
They are learning everything that college students learn...we do tweek it for children.
Children are amazing, they're minds are free and creative, a wonderful age to get things started!
Dawn of life I guess only White people are smart? If you are you are not very.
YOU GO, GIRL ! !