Meet the 10-Year-Old CEO of a $500,000 Family Business
A few years back, Rick and Lauren Altman launched an online retailer that sells decorative zipper pulls, pencil toppers and other products. But when it comes to strategic decisions, they turn to their fifth-grader-turned-CEO daughter, Hannah.
Posted 3/ 18 11 at 8:00 PM | Business Trends, Sales, Leadership, Starting a Business, Home-based Business, Online Business, Consumer Products & Services, Retail
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It almost sounds like the makings of a TV show. With shades of Disney's Hannah Montana or Nickelodeon's True Jackson, Hannah Altman is a fifth-grader by day and a CEO by night.The 10-year-old helps oversee Hannah's Cool World, which has 12,000 registered customers across the globe, having shipped products to countries as far away as Italy, Israel, Norway, Spain, Australia and New Zealand. In 2009, the year it launched, the website sold more than 250,000 pencil toppers, referred to as squishies.
Hannah's Cool World is part of West Bloomfield, Mich.-based IBeOn, the $500,000 company Hannah's parents, Rick and Lauren, started in 2007. The name for their business's website was CoolZips, something then-6-year-old Hannah came up with -- the beginning of her professional life. CoolZips.com sells handmade decorative zipper pulls for duffel bags, jackets, backpacks, stuffed animals and the like.
Lauren had left her job as the executive director of the Michigan chapter of Camp Mak-A-Dream to be a stay-at-home mom, so she had time to work on CoolZips.com. Rick worked as a senior manager for a parking equipment company by day and on CoolZips.com at night. At home, Hannah was there to learn about profit margins and marketing strategies.
But that pattern changed in 2009, when the family went to a restaurant that had a vending machine with pencil toppers. Hannah was transfixed and asked her father for a quarter. Rick suggested it was a waste of money, but Hannah really wanted one, so he gave her a quarter. Best money he ever spent.
Hannah wanted to start a website where she could sell pencil toppers. Not wanting to quash their daughters' entrepreneurial spirit, Rick and Lauren agreed. They developed a hastily made website named Hannah's Cool World and purchased a few Google ads so customers could find it when they typed in "pencil toppers." Then they went on a family vacation. When Rick checked on the site, he saw orders were coming in for the pencil toppers.
The next time they passed a vending machine, Rick dug out some quarters and said to Hannah, "See what interests you."
The orders at CoolZips.com continued on a hot streak, and the pencil toppers and additional toys and gifts from Hannah's Cool World were selling, inspiring Rick to make it his full-time business. In May 2010, Rick quit his full-time job to work with Lauren and Hannah.
"Having a business like this has given us a lot of freedom," Rick says, though in many ways, he's tethered to his office more than his previous one. "We work every day, all hours a day, but it's something we truly enjoy. I always tell people that if you're going to start a business, you have to find something you truly like doing. You don't just pick out flashlights and sell them. You have to find something you love doing. If it's golf, do golf. We genuinely have fun with this. When we get a new squishy or eraser, we love looking at it and playing with it and finding things that we think our customers will like, and I think that's why we've been successful."
Hannah is working hard, but she's hardly missing out on a childhood. In fact, she estimates spending about five hours a week on the family business, working an hour a day after school. Hannah says her main duties are to look online to see if she can learn about any new, hot products she thinks would sell well on the website. She sometimes helps to fill orders or take the lead on a customer service issue.
In any case, it isn't easy being a kid CEO straddling two different worlds. "I don't really talk about it much at school," Hannah says, but unlike Hannah Montana, she doesn't hide her second identity either. "When they come over and hang out, they see the different toys everywhere and what we carry and think that's really cool."
And while it would undoubtedly be even cooler for Hannah to draw a six-figure salary as adult CEOs do, it hasn't exactly worked out that way. "We consciously take money from her company to go toward her education and wedding and Bat Mitzvah and future expenses," Lauren says. "We'll give her money from the business for some big-ticket items, like her guitar, but we're trying to put it in the bank for her, so she'll have it later. That's a tricky thing. When you're 10 and you have your own company, and you're making money, you want it."
Meanwhile, when Rick and Lauren go to a toy trade show like the big ones in New York and Las Vegas, they don't bring Hannah. They'd like to -- but they simply aren't allowed. "I've asked before, explaining Hannah's role, but they're adament," Lauren says, "No kids, period. The way they see it, if they let one in, they'd have to let all of them in. They feel kids would be saying, 'I want this, I want that,' when they're just trying to do business and negotiate."
And so Lauren and Rick never make buying decisions at the shows -- they bring brochures and catalogs back to the CEO of Hannah's Cool World to get her input for what they should purchase. That's something that a humbled Rick learned early on: Let a kid make the buying decision for the kid customers.
Says Rick, "About a year and a half ago, we were looking at these monster pals figurines, and I said, 'I don't like them.' I thought they looked stupid and babyish, but Hannah loved them. So we ended up selling them."
Based on Hannah's tip, they've sold thousands. Kids say the darndest things.
Geoff Williams is a regular contributor to AOL Small Business. He is also the co-author of Living Well with Bad Credit and the author of C.C. Pyle's Amazing Foot Race.

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Comments (Page 2 of 5)
you know when you hear on the news and in newspapers about things like kids bullying and kids bieng bullied kids going postal and shooting up their highschools just to name a few its good to hear some good news about a kid nowadays i know there are thousands more like this girl but you never hear stories like this anymore its a heartwarming story and good for this girl for bieng industrious and earning herself some spending money and good for her parents for socking it away for her so to speak it teaches her the value of hard work and bieng able to enjoy fruits of your labor and her parents are also teaching her how to save her money for a rainy day ........ something all to many kids know absolutely NOTHING about these days
Thsi littlke girl and her parents found out what the American Dream is:
Sell cheap crap mnade in China to morons in America and you get wealthy quickly!!
first off john you are one CINNYCAL sob second my point still stands which you seemed to have missed COMPLELTELY is that when you hear so many stories about kids getting into trouble whether it be drugs gangs pregnancy or what have you its is NICE to hear about a kid who ISNT out getting into trouble i gotta tip for ya get your head out of your backside
Watch out Hannah, now obama and the liberals are going to hate you because you make more money than you should/need. Congratulations!
America needs more parents like Lauren and Rick and more inquisitive kids like Hannah. I believe Hannah will go places. Congratulations!
My thoughts exactly...I just didn't know how to put it.
But you are right.
The kid had an idea and the PARENTS ran with it.
Thanks, AOL for another misleading headline.
"The 10-year-old helps oversee Hannah's Cool World"
This child had an idea and the parents ran with it. That is great and she has supportive parents--but to make her CEO and promote her as a child wonder is really reaching. Her parents did this. It wasn't created by a 10 year old. I don't mean to sound negative but parents promoting their kids like this bothers me. I suppose it's great for business though.
Reminds me of the movie "Big" with Tom Hanks. Turn over toy testing to a kid. Gotta love it.
sounds like a couple of lazy parents exploiting their child's youg life that she'll never get to see again. Lazy slobs!
It goes to show the low level of American consumerism. What a pity the U.S. has sunk so low that they use their children to generate marketing ideas. Wake up, America!
I don't think you actually read the whole story. The girls works at the business about five hours a week and still has time to be kid. I think it's a good thing to learn about marketing and profit margins as a child. Also, the parents are using proceeds for investing in her education. This means she's contributing to her own future. I paid 90% of my college tuition and it meant more to me than if my parents foot the bill. I think Hannah will do fine and I laud her parents for nurturing her entrepreneurial spirit even if they are the ones running the biz.
I totally agree with you HappyTrails! DISGUSTING! Next the poor little thing will be paying their mortgage and insurance bills....oh wait she probably is!
Do I hear a little bit of jealously? What about the parents of child actors who have become big stars? What about the parents of pro athelets that earn millions? Some parents are to be congratulated for taking the time to direct their kids in the right paths so that they could be able to help repay their parents when they become sucessful. Most kids don't become sucessful if they don't have loving parents that take time to help them. Kids left alone to do their own thing without good parenting usually are headed down the wrong paths of life.
CEO? get real. she's more like the creative 'director' than anything else. A CEO is one who manages and directs a ton of complicated business resources daily. Calling her a CEO is insulting to real CEO's who are the Generals of their companies. This kid "works" 5 hours a week on the family business. Kudos to the parents for making it work though
Isn’t she not old enough to work? Just a thought.
Good job Hannah and family. I want be just like her. She had a idea, found investors, and then worked at it to make it succeed. She is truly becoming and educated person.
LOL, as CEO I'm sure she has researched and analyzed the various cost/benefit scenarios for health benefits, 401K, ROI, etc. She's a CEO after all! LOL
She doesn't look American because she's Jewish? The millions of Jewish kids born in the US aren't considered American?
Of course not ! Just like anchor babies born to illegal aliens aren't considered real Americans.
Wow, I didn't know "American" is now a religion. Way to look like a moron, Hankbask.